Warranty and Return Policy

AVLT offers a lifetime limited manufacturer warranty on most products. The product information page for each of the products lists the applicable warranty period.

 

If you experience problems with the product, please follow the procedures below.

 

A) If it is within the store's return policy period, please return the product to the store where you purchased from as to ensure you receive the quickest service.

 

B) If your purchase has passed the store's return policy period, please follow these steps to have the product repaired or replaced.

 

To submit your RMA request, please mail to support@avlab.com.tw to submit a request for AVLT RMA. If the product is determined to be defective, an RMA number will be issued with further instructions.

 

 

1 Year Warranty


AVLT offers a 1-year manufacturer warranty with this product. This warranty covers the original purchaser and guarantees the product to be free of any defects in materials or workmanship for one (1) year from the date of purchase of the product.

 

AVLT Inc. will, at our discretion, repair or replace (with an identical product or product having similar features and functionality) the product if defective in materials or workmanship.

 

You do not have to complete any registration with AVLT to obtain warranty service. However, you must provide AVLT proof of purchase as the original purchaser in order to be eligible for this warranty.

 

The customer is responsible for the shipping cost to AVLT, and AVLT will pay the return postage.

 

AVLT shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition.

 

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The above limitations may be inapplicable if in conflict with the laws of a particular jurisdiction.

 

 

 

Lifetime Limited Support


AVLT offers a limited lifetime manufacturer warranty with this product. This warranty covers the original purchaser and guarantees the technical support of the product.

 

You do not have to complete any registration with AVLT to obtain warranty service. However, you must provide AVLT proof of purchase as the original purchaser in order to be eligible for this warranty.

 

AVLT shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition.

 

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The above limitations may be inapplicable if in conflict with the laws of a particular jurisdiction.

 

CONTACT US


For more information about our Warranty and Return Policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@avlab.com.tw or by mail using the details provided below:

 

AVLAB Technology Inc.

2F, No. 136, Section 3, Zhongxing Road

Xindian District

New Taipei City, 231

Taiwan (R.O.C)

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